Microsoft Dynamics NAV 4.0 About Exam MB7-231: Navision 4.0 Relationship Management
MB7-231 practice tests are recognized for their innovative use of simulation question types, comprehensive explanations, complete coverage of exam objectives, multiple delivery modes, printing and in-depth reporting.This certification exam measures your ability to do the following:These are provided in PDF format and hence these are easy to use and you can even print them to study for your convenience.
Understand and articulate how to set up and use the relationship management module in Microsoft Dynamics NAV.
Time requirements and questions
90 minutes to complete the exam
40 questions, with a passing rate of 70 percent
Multiple choice and multiple answer questions
Audience Profile
Individuals who want to obtain a certification on Microsoft Business Solutions – Navision (now Microsoft Dynamics NAV) 4.0 Relationship Management should take this exam.
Additional skills recommended:
A minimum of three months of hands-on experience with Relationship Management in Microsoft Dynamics NAV 4.0
Credit Toward Certification
Exam MB7-231: Navision 4.0 Relationship Management: counts as credit toward the following certification(s):
Microsoft Certified Business Management Solutions Specialist
Microsoft Certified Business Management Solutions Professional – Applications for Microsoft Dynamics NAV
Skills Being Measured
This exam measures your ability to accomplish the technical tasks listed below.
The percentages indicate the relative weight of each major topic area on the exam.
Setup Procedures (15 percent)
Automatically Recorded Interactions
Synchronization with Customers, Vendors, and Bank Accounts
Searching for Duplicates
E-Mail Logging
Contacts (15 percent)
Setting Up Contacts
Creating Contact Companies
Creating Contact Persons
Searching for Contacts
Searching for Duplicate Contacts
Synchronizing Contact with Customers, Vendors, and Bank Accounts
Exporting Contacts
Setting Up Customer Templates
Making a Sales Quote from the Opportunity List Window
Making a Sales Quote from the Sales Quote Window
Assigning a Sales Quote to an Opportunity
Interaction and Document Management (17.5 percent)
Setting Up Interactions
Phone Calls and E-Mails
Automatically Recorded Interactions
Canceling and Deleting Interaction Log Entries
Saving a Sales Quote
Restoring a Sales Quote or Order
Logging and Saving a Version of a Sales Order
Restoring a Sales Order
Campaigns and Segmentation (12.5 percent)
Setting Up and Creating Campaigns
Creating Segments
Creating Interactions for Segments
Campaign Pricing
Outlook Integration and Task Management (20 percent)
Setting Up Teams and Activities
Crating and Modifying To-Dos
Assigning Activities
Converting Team To-Dos
Sending E-Mail Meeting Invitations
Closing, Canceling, and Deleting To-Dos
Setting Up Outlook Integration
Synchronizing Contacts, Salespeople, and To-Dos
Viewing Outlook Items from Microsoft Dynamics NAV and NAV Records from Outlook
Synchronizing Batch Jobs
Other Topics (20 percent)
Setting Up and Creating Opportunities
Creating To-Dos for Opportunities
Creating Sales Quotes and Orders for Opportunities
Closing and Deleting Opportunities
Profile Questionnaires
Contact Rating
Creating Segments Using Profile Information
Updating Profile Questionnaires
Creating Salutation Formulas
Assigning Salutation Code to the Contact
Creating Interaction Using Salutation Code
Creating an Interaction Using a Segment Including Logging of the Segment
Microsoft Dynamics NAV 4.0 Exam MB7-231 Practice Test : Relationship Management
November 30th, 2010 by IT Certification
Comments Off
Posted in microsoft
